Shipping and Delivery
Porthause Global coordinates container supply and delivery for customers across international markets. We offer free shipping on qualifying orders.
Order Confirmation
Before dispatch, we confirm the container type, quantity, condition, specification, delivery destination, and intended application with the customer.
Delivery Arrangements
Delivery timing depends on container availability, destination, transport requirements, port operations, and any applicable customs or local procedures. The expected delivery schedule will be provided with the quotation or order confirmation.
The customer is responsible for ensuring that the delivery location is accessible and suitable for the agreed delivery vehicle and unloading method. Please advise us in advance of restricted access, permits, overhead cables, soft ground, or other site limitations.
Order Tracking and Support
We provide delivery updates and relevant shipping information as it becomes available. For assistance, contact info@porthauseglobal.com and include your order number.
Delivery Inspection
Please inspect the container upon delivery. If there is visible damage or the delivered unit does not match the agreed specification, notify us promptly and provide photographs so the matter can be assessed.